There is no time limit. We strongly encourage you to contact Beko as soon as possible, so one of the two remedies can be actioned for you.

You can only select one of the two options available. If you choose a repair, you cannot request a refund at a later date.

The option of a service call to improve the performance of the fridge would be recommended in this situation. If you select the option of a refund, we will not cover any additional cost relating to removal or installation of the fridge.

Refund applications will be processed within 45 days of your completed application.

No, if you no longer have the refrigerator, you cannot claim either option.

No, this is only available for the models BFR630DB and BFR630DX.

You would be paid the original invoice price from the original fridge you purchased. In this instance, please attach the original invoice and a photo of the current fridge serial number.

This undertaking is only applicable to Australia and New Zealand. If you have moved to another country or purchased the appliance in another country, this undertaking does not apply to you.