Need more support?
Find FAQ's, video guides, articles and more.
Choose another country or region to see content specific to your location and shop online
No results found!
Everything you need to know about
I need help with
The service agent that has installed your air conditioner will also have turned it on for the first time. If there were no problems, you do not need to do anything specific before using your air conditioner.
Yes, you can use the ON/OFF button on your air conditioner’s body unit to turn it on and off. However, you won’t be able to change the temperature setting.
If the air conditioner was set to cooling when it was last used, it will automatically turn on set to 24 °C. If it was set to heating, the temperature will be set at 30 °C. You can get in touch with an authorized service agent in order to replace your remote control.
This is normal.
It is a precaution built into your air conditioner to protect it. Your air conditioner will start blowing air after three minutes.
Our parent company, Beko has 55,000 employees throughout the world with its global operations through its subsidiaries in 57 countries and 45 production facilities in 13 countries
(i.e. Türkiye, UK, Italy, Romania, Slovakia, Poland, South Africa, Russia, Pakistan, India, Bangladesh, Thailand and China).
Beko became the largest white goods company in Europe with its market share (based on volumes). Beko’s 31 R&D and Design Centers & Offices across the globe
are home to over 2,300 researchers and hold more than 3,500 international registered patent applications to date.