Check testing conducted by the Greenhouse and Energy Minimum Standards (GEMS) Regulator from the Australian Government's Department of Industry, Science, Energy and Resources has indicated Beko refrigerator models BFR630DB and BFR630DX do not comply with the following requirements of the GEMS (Household Refrigerating Appliances) Determination 2012 as required by the GEMS Act 2012 :
As a result, Beko A&NZ Pty Ltd commissioned further testing which demonstrated a new fan arrangement and software update allowed the models to meet the GEMS level requirements. Although we can now achieve the required 3 degrees after the update the pull-down requirements cannot be met.
Beko A&NZ Pty Ltd would like purchasers to note the pull-down temperature test requires the refrigerator to reduce the internal temperature from an ambient of 43 degrees Celsius to 8 degrees in six hours, which replicates the situation when the refrigerator is first turned on in a hot environment. The BFR630DX and BRFR630DB models will not reach this temperature in the specified time even after the modifications. Importantly, the refrigerator does not pose any electrical safety risk.
Beko A&NZ Pty Ltd has entered into an undertaking with the GEMS Regulator to rectify this situation and will provide purchasers of Beko refrigerator models BFR630DX and BFR630DB with the option of :
To arrange your free in-home service call or the claim your refund please click on the appropriate link below and complete the online form.
Or contact Beko Customer Care on 1300 282 356
where we can also answer any questions you may have.