Everything you need to know about

Dishwashers

Video

Dishwasher Maintenance Video
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Dishwasher Maintenance Video

How to check an electrical power fault?
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How to check an electrical power fault?

Dishwasher detergent not dissolving. How to fix?
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Dishwasher detergent not dissolving. How to fix?

How to solve drying problems in your dishwasher
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How to solve drying problems in your dishwasher

How to remove cloudiness on my dishes
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How to remove cloudiness on my dishes

How to avoid my dishes getting corrosion
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How to avoid my dishes getting corrosion

How to avoid white stains and lines on my dishes
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How to avoid white stains and lines on my dishes

Dishwasher cycle taking too long.  What to do
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Dishwasher cycle taking too long. What to do

FAQ's

If the machine takes in too much water or there is a leak at any of the components, then the machine will detect this and a P1 icon (E01 error) will flash on the Programme Indicator screen.

As long as the overflowing continues, the safety algorithm will be active and try to discharge the water.

 

Before attempting these steps, please check and clean the filters of the machine inside the unit and the drain point at the end of the drain hose and connection to the drain as well as the traps under the sink for obstructions. Once clear proceed to the below:

  1. 1. Turn machine off at the wall
  2. 2. Pull the unit out of the cavity
  3. 3. Tilt the unit backwards no more than 45 degrees (Water may drain out of the machine)
  4. 4. Place the unit down and back into the cavity
  5. 5. Turn on the power and check if operating normal again
  6.  

For detailed visual instructions on how to clear this error, see our Dishwasher Maintenance video: 

https://youtu.be/trgGErIXSqc

 

It’s normal for your dishwasher to make noises during operation. 

 

If you feel that the noises are too loud or unusual, or if the appliance isn’t operating normally while making this noise, contact an authorised service agent.

You may be loading your dishes incorrectly or overloading your dishwasher. Make sure all your dishes are tilted properly and that they’re not touching each other or the moving parts of the dishwasher. 

 

If you don’t load your dishes properly in the dishwasher, water sprayed during the wash cycle might cause dishes to strike against, scratch or even break each other.

 

If the problem continues, contact an authorised service agent. 

These noises generally occur in the water pipes. The force of incoming water can cause the pipes to rattle as the dishwasher water valve closes. This effect is known as “water hammer” and is a household plumbing issue. Also, check to see whether the hoses at the back of the appliance are banging against it.

 

If the sound is too loud or if you think damage is being caused to your walls or water pipes, seek the help of a qualified plumber.

It’s normal to hear a clicking noise as your dishwasher goes through a cycle. The clicking sound is either coming from the electronic control panel or from the timer. This is not a malfunction. 

 

If the sound is rhythmic, the cause may be an item inside the dishwasher tub. If you suspect this to be the case, stop the appliance and drain the water inside to remove the object. 

 

If your appliance isn’t operating normally while making this noise, contact an authorised service agent.

It’s normal to hear a clunking noise during the wash cycle. The detergent dispenser will make this sound while its lid is opening. This isn’t a malfunction and will occur about halfway through a wash cycle.

 

If your appliance isn’t operating normally while making this noise, contact an authorised service agent.

It’s normal to hear a humming noise as your appliance is operating. Dishwashers have many parts such as the drain pump that hum audibly. This is not a malfunction.

 

If your appliance isn’t operating normally while making this noise, contact an authorised service agent.

If the sound is continuous, it might be coming from the spray arms hitting your dishes. Stop your appliance and rearrange the dishes so that the spray arms can rotate freely. Check that no items are restricting the movement of the spray arms before you start your appliance. 

 

If the sound occurs every cycle, run your dishwasher empty. If the problem persists, contact an authorised service agent.

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