How to Solve Problems When Your Washing Machine Is Not Working Troubleshooting Guide (Part 1)

A washing machine that suddenly stops responding can disrupt your entire day, but many common issues can be solved with a few simple checks. By reviewing the key points shown in the guide, you can quickly understand what might be holding your machine back and bring it back to working order. Here is a practical look at the essential steps you can follow when your Beko washing machine is not working.

Start with a Water Check

Water flow is one of the first things to verify. Check if the water supply flow is strong enough. If the water pressure is too low, the machine may not be able to start or complete a program.

Once you confirm the tap is working, look at the hose connections. Connect the water hose to the tap tightly to prevent leaks, then attach the hose to the machine’s water inlet securely. After securing both ends, check the water hose connection and make sure it is not twisted or bent. A smooth and untangled hose helps maintain steady water flow during washing.

Make Sure the Power Connection Is Working

Sometimes the machine remains unresponsive simply because the power supply is not reaching it. Plug directly into a working wall socket and avoid using extension cords. Before plugging the machine in, test out the main power socket to ensure it is working. A quick test can help you rule out electrical issues immediately.

Check the Laundry Placement

Improper loading can also prevent the washing machine from operating. Push clothes fully into the drum and make sure none of them are stuck between the drum and the door. Even a small piece of fabric caught in the wrong place can affect how the door closes.

Look for an Active Child Lock

If the control panel is unresponsive or the machine will not start, the child lock may be activated. If you have already activated the child lock, disable it to operate the machine. Turning it off restores full control over the programs and settings.

Ensure the Door Is Fully Closed

A washing machine will not start unless the door is properly locked. Take a moment to check the door is properly closed. This simple step can often resolve the issue and allow the machine to continue its cycle.

Review the Hose and Drain Setup

The position of the drain hose is also important for the machine to function correctly. Insert the hose inside the waste pipe up to a maximum of 15 cm. The hose should be placed between 40 cm and 100 cm above the ground. If your setup requires extra length, you can use an extension hose up to 3.2 meters. Finally, fix the hose to the plastic holder to keep it steady during washing.

Clean the Filters

Over time, filters can collect debris that interrupts water flow or drainage. Remove the tap filter, clean it thoroughly, and reattach it. Then remove the machine’s filter, clean it, and secure it back into position. Cleaning these filters can help restore normal operation and improve performance.

Pay Attention to Indicator Areas

Your machine may highlight certain areas or show icons when something needs attention. These signals guide you toward the part of the machine related to the problem, making troubleshooting easier.

For more trouble shooting - see How to Solve Problems When your Washing Machine is Not Working (Part2)