Yes. Beko Australia sells accessories and some spare parts on Catch, Amazon, Ebay. If they are not available there, please contact our Customer Care team for further information.

For Bean to Cup Coffee Machine: You can use your favourite brand of coffee beans. 

For Turkish Coffee Maker: Please use your favourite pre-ground coffee.

Before using your coffee machine for the first time, clean all parts that will come in contact with water and coffee. Keep the appliance unplugged during installation and cleaning.

Clean the coffee jug and the filter basket with warm water using a small amount of mild cleanser. Dry them both thoroughly before usage. 

Your appliance should be operated on even surfaces. Make sure that you have placed it on a flat, even surface before using it.

For the first use, run the appliance at least four times without coffee, using only water.

Every Beko coffee machine has a unique serial number. It is located on the bottom of the appliance.

For Filter Coffee Machines we recommend using the appropriate kind of paper filters as recommended for your machine.

Make sure that your coffee machine is plugged in to a working outlet. Some coffee machines have one button for brewing and another for keeping coffee warm. Check the keep-warm function to see if it is on. 

For more information on how to use your appliance, consult your user manual. If you’re having trouble finding your manual, download it here using your product’s model number. 

If the problem continues, your machine might have a technical problem. If you suspect that to be the case, contact our Customer Care Team.

We recommend you de-scale your Bean to Cup Coffee Machine about once a month (depending on use). 

Your Beko Bean to Cup Coffee Machine will indicate when the machine needs to undergo the self-cleaning process.

De-scaling solution is available at most supermarkets. We do not recommend using vinegar or other cleaning agents to do the self cleaning process. This might damage the appliance.